Thank you for shopping at FounditGood. We strive to provide the best service and highest quality products to our customers. However, we understand that there may be instances where you need to cancel your order. Please review our cancellation policy below.

Cancellation by Customer

1. Before Shipment:

  • Time Frame: Orders can be canceled within 2 hours of placing the order.
  • Procedure: To cancel your order, please contact our customer service team at founditgood@gmail.com with your order number and reason for cancellation.
  • Refund: If your order is canceled within the 2-hour period, you will receive a full refund. The refund will be processed to the original method of payment within 7-10 business days.

2. After Shipment:

  • Time Frame: Once the order has been shipped, it cannot be canceled.
  • Returns: If you no longer need the item, please refer to our return policy for instructions on how to return the product once received.

Cancellation by FounditGood

1. Unavailable Items:

  • If an item becomes unavailable or is out of stock, we reserve the right to cancel the order. You will be notified via email and a full refund will be issued.

2. Fraudulent Orders:

  • We reserve the right to cancel orders that are suspected to be fraudulent or that violate our terms and conditions.

How to Cancel Your Order

To cancel your order, please follow these steps:

  1. Email us at founditgood@gmail.com with the subject line “Order Cancellation – [Your Order Number]”.
  2. Include your order number, name, and reason for cancellation in the email.
  3. Our customer service team will confirm the cancellation and process your refund, if applicable.

Refund Process

  • Time Frame: Refunds will be processed within 7-10 business days from the date of cancellation confirmation.
  • Method: Refunds will be issued to the original method of payment.
  • Notification: You will receive an email confirmation once your refund has been processed.

Contact Us

If you have any questions or need assistance with your order, please contact our customer service team at:

Thank you for choosing FounditGood. We appreciate your business and look forward to serving you again.